One of the security services in Canada that is expanding the fastest is concierge security, and Cerberus Security's staff of committed concierge security specialists is prepared to offer completely customised concierge services. We recognise that a concierge isn't your typical security guard. They have a visible presence at the front of the house and provide the ideal mix of security and friendliness. For this reason, our concierge professionals receive the multidisciplinary training necessary to handle any situation with ease through our Cerberus Academy training programme.
A concierge is a special kind of security expert who can switch between a security and hospitality mindset very fast.
In addition to maintaining a friendly demeanour for residents, employees, and clients alike, they manage building access, provide immediate assistance, and cheerfully address any concerns. They are also qualified to enforce your building's policies, administer first aid, and serve as fire marshals in the case of an evacuation.
Cerberus Security recognised the need to train its employees to respond calmly and reassuringly to any situation, as the role of security professionals continues to grow. We developed our ground-breaking Cerberus Academy training programme for this reason.
Delivered via our own in-house team and exterior experts, our comprehensive training program encompasses areas like Mental Health and Response, Indigenous Awareness Training, and Conflict Resolution. If your current security provider doesn’t offer this level of training, perhaps it’s time to upgrade.
The capabilities of the Cerberus Security App for real-time reporting are leveraged by numerous of Cerberus Security's most well-liked services. This app, which is based on GPS tracking, enables our security guards to work more effectively and cover more ground. Clients can use an app or live dashboard that provides real-time tracking of security patrols through GPS pings. This tracking includes vital information such as reports from the field and pictures.
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